Frequently Asked Questions

Teamnety is an all-in-one AI-powered HR platform for people management. We combine internal communications, pulse surveys, leave management, AI assistant and analytics in one tool. Our goal is to make HR simple, effective and human.

Teamnety is suitable for companies of any size — from 10 to 10,000+ employees. Especially effective for: retail, HoReCa, logistics, manufacturing, IT, distributed teams. If you have HR challenges with communication, engagement or automation — we can help.

We're the only platform that really uses AI (not just talks about it). Our AI answers 70% of employee requests, predicts turnover risks, automates routine. Plus we focus on engagement and culture, not just HR administration.

Price depends on number of employees and selected modules. Basic plan starts from $2 per employee per month. There's a free 14-day trial. For exact pricing, book a demo or contact our team.

AI assistant learns from your company's knowledge base: policies, procedures, FAQ. Employees ask questions in chat, AI responds instantly in their language. If AI doesn't know the answer — request is automatically transferred to HR manager. AI improves with each request.

Yes! You can create custom surveys with your own questions, or use our ready templates (eNPS, engagement, burnout). Configure frequency, audience, languages. Real-time results with AI insights.

Employees submit leave request in one click through the app. Request automatically goes to manager for approval. After approval, leave is added to calendar. Automatic reminders about balance, date conflicts, company policies.

Yes, we have mobile apps for iOS and Android. Employees can ask AI questions, submit leave, read news, view metrics. Everything same as web version, but always at hand.

Yes! We give 14 days of free access to all Teamnety features. No credit card, no automatic charges. Try all features and decide if the platform suits you.

Price depends on number of employees and selected modules. Base price: $2-5 per employee per month. Discounts for annual payment and large teams (500+ employees). No hidden fees — everything is transparent.

Yes, you can upgrade (add modules) or downgrade (remove modules) at any time. Changes apply from next billing period. We're flexible and understand that business needs change.

All data is stored on secure servers in Europe (AWS Frankfurt or Google Cloud Europe). We comply with GDPR and all security standards. Data is encrypted in transit (SSL) and at rest. Regular backups and security audits.

Only HR team and managers (with configured access rights) see employee data. Personal requests (leave, questions) are visible only to employee and HR. We never share data with third parties without consent. Full transparency and control.

Yes, we have: ISO 27001 (information security), SOC 2 Type II, GDPR compliance. Regular audits from independent experts. All certificates available upon request.

Basic setup — 1-2 days. Full implementation with team training — 1-2 weeks. We provide a personal manager who helps at every stage: from setup to launch and user training.

No! Teamnety is intuitive. Most users figure it out in 5-10 minutes. We provide short video tutorials, guides and onboarding tours in the app. For HR team — detailed training and materials.

We provide: Email support (response within 4 hours), Live chat (business hours), Knowledge base and video tutorials, Personal manager for Enterprise clients. Support in Ukrainian and English.